Your Questions Answered

If the answer to your question is not included here, please contact us:

PATIENT ENQUIRIES (09) 9381 1833

What type of therapy will I receive?

Abbotsford aims to deliver the best evidence-based treatments. We examine possible relational, cultural, gendered, social and economic issues associated with each patient and individually tailor therapy and treatment accordingly. Therapies may include:

  • Acceptance and commitment therapy
  • Cognitive behavioural therapy
  • Group psychotherapy
  • Interpersonal psychotherapy
  • Mindfulness-based cognitive therapy
  • Modern psychodynamic psychotherapy
  • Sensorimotor psychotherapy
  • Trauma therapy

What are the different groups and sessions you offer?

We provide therapy in many different ways. For an outline of how we categorise our sessions and a brief definition of our terms, click here.

How many sessions will I need to attend?

Treatment programs at Abbotsford are tailored to individual need. The number of therapy sessions will be dependent on the treatment required and the progress of the patient. This may also change as treatment progresses. To discuss the potential time involved and the process for your treatment, talk to your therapist directly or contact us in advance.

How much do the therapy sessions cost and are they covered by my health insurance?

Abbotsford Private Hospital and Blackwood River Clinic are preferred providers with most private health insurers. Coverage is dependent on a patient’s level of cover with their fund. We recommend patients contact us and their health fund in advance to discuss the proposed treatment and any related expenses.

Do I need a referral?

Patients must be 18 years or over and require a GP referral for day programs. For inpatient admission, a referral must be made to one of our accredited psychiatrists.

How many people are in the groups?

Our group sessions are generally limited to 10 or fewer participants per therapist.

When should I arrive for my session?

On your first attendance day we would ask that you arrive 10-15 minutes prior to the session start time. This allows time for completion of paperwork and for us to provide an orientation to the facility.

What do I need to bring?

A comprehensive list of what to bring for your stay as an inpatient at Abbotsford is provided here.

What if I can’t attend a session?

If you cannot attend a booked session, we ask that you please call us on (08) 9381 1833 to let us know as soon as possible, to minimise inconvenience for other participants.

What times are the day sessions?

Day patients attend from 9.30am to 3.30pm each day (Monday to Friday). Selected evening programs usually run from 6pm to 9pm. We recommend you confirm your session times with us before attending.

Are there any breaks?

The sessions include breaks for morning and afternoon tea, which are fully catered for. For patients attending full-day programs, lunch is provided.

Do you cater to special dietary needs?

Our food is prepared fresh daily by our chef and his team. Please let us know upon admission if you have any specific dietary requirements or cultural restrictions and we will cater to your needs.

What if I need medication?

Generally, all day patients manage their own medication. In the interests of safety for all, medications required during the day must be secured safely at all times and must be removed from the premises at the conclusion of the day programme.

 

Can I bring my mobile phone?

For group sessions and day patient programs, mobile phones are not permitted and will be required to be stored in property lockers during therapy times. The use of phones during therapy attendance for texting or messaging is not accepted at Abbotsford. In respect of patient privacy, cameras, separate or as a feature of a mobile phone, may not be used onsite at any time. We ask that the privacy of others is respected at all times.

For inpatients, for the first week of their stay at Abbotsford, mobile phones may not be permitted. As part of the recovery process it is considered important for patients to take time to set their goals and concentrate on their wellness journey. There is a phone in each inpatient room for making and receiving local calls at the discretion of our doctors.

What happens to information about me?

All the information you provide and share with those at Abbotsford will remain confidential and protected. To read our privacy policy, click here.

I am worried people will find out I am getting treatment for a mental health issue.

Your privacy is very important. Abbotsford Private Hospital and Blackwood River Clinic are governed by legislation which includes the Privacy Act 2001. We employ the 13 Australian Privacy Principles that apply to the handling of personal information. Confidentiality is respected by each area of our organisation and every precaution is taken to ensure your confidentiality. We will not disclose your admission or attendance with anyone other than your elected support persons. To read our privacy policy, click here.

Will it affect my job?

Deciding whether to tell an employer that you have a mental illness can be difficult. Talk with us, your doctor, a close friend or worker at an employment agency about the reasons for and against disclosure in your circumstances, especially if your symptoms may affect health and safety issues (such as operating machinery). Discuss, too, whether you need (or want) to tell co-workers, and how this could be done.

Possible concerns include being treated unsympathetically, not offered promotion, or even being fired. Benefits can include the employer being understanding and prepared to help if you need time off, and feeling supported if you become unwell at work.

While many people know a lot about physical health, they are often unaware of mental health. This prevents people providing support to colleagues and family members, simply because they do not know how.

Disclosure and many other related issues are covered in the ‘SANE Guide to Getting Back to Work’, a guidebook specially developed for people with a mental illness looking for employment. It is full of helpful information, tips and useful contacts.

There is also the ‘SANE Guide to Mental Illness for the Workplace‘ written to help employers, managers and co-workers understand the impact of a range of illnesses, with practical tips on what they can do to help that benefit everyone.

Other helpful resources include the Heads Up guide on ‘Creating a Mentally Healthy Workplace‘ and the guidelines by ‘Mental Health First Aid‘.

What other kinds of support are available to help recovery?

Financial Assistance

People seriously affected by mental illnesses are usually entitled to financial assistance (such as a Disability Pension or other allowance). To find out if you are entitled, contact the Disability Support Worker at your local Centrelink.

Employment

Specialist employment agencies are available to help people affected by psychiatric and other disabilities return to work. For assessment and referral to one of these, contact the Disability Support Worker at your local Centrelink.

Accommodation

There are many different types of accommodation available which vary in the level of support provided. To find out more about accommodation options, contact your community mental health service or local council. Visit our Helpful Links page for suggested contacts who can help.

Personal Helpers & Mentors (PHAM)

Ask your doctor about whether there is a PHAM program in your area which can provide a Personal Helper to visit you regularly to help with daily activities and accessing local services.

Mutual Support Groups

Mutual Support Groups provide a place to meet with others in a similar situation or with similar illnesses, to exchange ideas and discuss common issues in a relaxed, non-judgmental environment. As well as our support group programs, your local community mental health service should be able to direct you to your nearest group. Visit our Helpful Links page for suggested contacts who can help.

Can my friends and family visit me?

Abbotsford adopts an inclusive approach to treatment involving families, friends, carers and other significant people who support our patients. A healthy and reassuring support network is vital to help create and sustain real change.

We urge family, friends and carers to be a part of the process and welcome them during our visiting hours, which are:

Monday to Friday > 4pm to 8pm

Weekends & Public Holidays > 10am to 8pm

View our Visitor Information here.

How do I get to the hospital?

Abbotsford is centrally located in West Leederville. Public transport is available via the Fremantle and Perth train lines (West Leederville and Leederville stations). A bus stop is situated immediately in front of the hospital. Transperth Bus Route 86 travels down Cambridge Street at regular intervals. To plan your travel, visit the Transperth website.

Can I park my car?

There is no onsite parking for inpatients, day patients or visitors. Paid parking is available in the carpark next to the Leederville Town Hall, immediately opposite the hospital on Cambridge Street. Click here for a map of our location.

Do you allow smoking at the hospital?

Smoking is recognised as a health hazard, but we also recognise the choice of individuals to do so. Permission to smoke whilst under our care is granted at the discretion of medical and nursing staff.

Smoking is strictly prohibited within the hospital, including in rooms, bathrooms and verandahs. A designated smoking area with ashtrays is provided and is the only area where smoking is allowed at Abbotsford. It is not an area for socialising and we ask that time spent there be kept to a minimum.

Smoking after hours is not permitted in line with our overnight security, whereby the hospital is protected by a secure lockdown at nights.

Do you have emergency facilities?

Abbotsford Private Hospital does not have emergency services. The nearest emergency facility is the Queen Elizabeth II Medical Centre at Sir Charles Gairdner Hospital in Nedlands. People in urgent need should contact their treating doctor or call 000 in the case of an emergency.